Cancellation Policy

Cancellation Policy

You may request to cancel your order within 12 hours of purchase, provided the order has not already entered processing or been shipped.

To request cancellation, contact:

contact@nivacos.com

Please include your order number and the email address used when placing your order.

Once an order has already been processed or shipped, cancellation may no longer be possible.

You may instead request a return after receiving your order in accordance with our Return & Refund Policy.